Purpose of DOLE X Quality Management System

Purpose of DOLE X Quality Management System

The establishment of a Quality Management System is a strategic decision of DOLE X Top Management. lt believes that the Quality Management System is a management tool it can use to improve its overall performance and provide a sound basis for continual improvement of its operation.

Specifically, the DOLE X quality management system aims to:

1. Exceed customer or client satisfaction by consistently providing quality services
2. Be effective and efficient in the delivery of its labor and employment programs and services; and
3. Provide a framework for continual improvement at every aspect of its management system.